Benefits:

• Service Fee: ₱35,000 - 40,000 PHP
• Location: Remote – Philippines
• Job Type: Full Time | Day Shift (Sydney, Australia Time Zone)
• 28 days of paid time off per year
• HMO coverage
• Performance-based annual incentive
• Clear path for career growth and development

Essential Requirements:

• Degree in Business Administration, Real Estate Management, or related field
• 1–3 years of experience in Property Management, Real Estate Administration, or similar roles
• Experience supporting Australian property management operations
• Hands-on experience using PropertyMe
• Willing to work with Zoom Camera ON during the 8 hours shift
• Willingness to undergo a background check

About the Role:
We are seeking a proactive and detail-oriented Property Management Assistant to support a Senior Property Manager in managing a growing portfolio of approximately 300 properties. This role is responsible for assisting with rental reviews, rental increases, arrears management, maintenance coordination, and day-to-day property management activities. The ideal candidate will have prior experience supporting Australian property management operations, strong communication skills, and hands-on experience using PropertyMe. You will work closely with tenants, landlords, contractors, and internal stakeholders to ensure efficient portfolio management and excellent customer service.

Duties & Responsibilities:

• Conduct and process rental reviews and rental increase assessments
• Monitor rental arrears and follow up with tenants regarding outstanding payments
• Coordinate maintenance requests and liaise with tenants, landlords, and contractors to ensure timely resolution
• Manage tenant and landlord communications via phone, email, and property management platforms
• Update and maintain accurate records within PropertyMe
• Assist with lease administration, renewals, and tenancy-related documentation
• Follow up on outstanding maintenance works and contractor invoices
• Support the Property Manager with portfolio administration and day-to-day property management tasks
• Ensure all documentation and communications are compliant with company policies and procedures
• Prepare reports and provide administrative support as required

Key Skills:

• 1–3 years of experience in Property Management, Real Estate Administration, Assisting Role or similar
• Previous experience supporting Australian residential property management is highly preferred
• Hands-on experience using PropertyMe is required
• Strong understanding of rental reviews, rental increases, arrears management, and maintenance coordination
• Experience liaising with tenants, landlords, and contractors
• Excellent verbal and written English communication skills
• Strong organizational skills with the ability to manage multiple tasks and priorities
• High attention to detail and problem-solving abilities
• Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel

Qualifications:

• Experience working with Australian real estate agencies or property management companies
• Knowledge of tenancy processes and property management best practices
• Ability to work independently in a fast-paced environment

Technical Requirements:

• Windows 11 operating system or MacOS 13+
• 256GB Storage space - minimum
• 8-16GB RAM - minimum
• Dual Core CPU - minimum
• Camera: HD Webcam (720p)
• Headset: Noise canceling (preferably)
• Internet Speed: 50 Mbps - minimum

About Us

Outsourced Pro Global Limited is a trusted outsourcing partner supporting businesses in recruitment, finance, HR, payroll, and operations. As the offshore hub for leading Australian companies, we deliver high-quality, efficient solutions through a team driven by integrity, excellence, and innovation.

At OPG, you’ll be part of a collaborative, growth-focused community. We offer meaningful careers, global exposure, and a culture that values learning, professionalism, and long-term success. Your ideas matter, your growth is supported, and your impact is real.

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