Property Management Assistant - Philippines

Philippines
Full Time
Entry Level
Benefits:
  • Service Fee: ₱30,000 - 35,000 PHP
  • Location: Remote – Philippines
  • Job Type: Full Time | Day Shift (Sydney, Australia Time Zone)
  • Clear path for career growth and development


Essential Requirements:
  • Degree or qualifications in Business, Property Management, or related field
  • 1-3 years of experience in Property Management or similar role
  • Familiarity with PropertyMe software
  • Strong understanding of Australian property management practices


About the Role:
We are seeking a proactive and detail-oriented Property Management Assistant to support a Senior Property Manager in managing a growing portfolio of approximately 300 properties. This role is responsible for assisting with rental reviews, rental increases, arrears management, maintenance coordination, and day-to-day property management activities. The ideal candidate will have prior experience supporting Australian property management operations, strong communication skills, and hands-on experience using PropertyMe. You will work closely with tenants, landlords, contractors, and internal stakeholders to ensure efficient portfolio management and excellent customer service.

Duties & Responsibilities:
  • Conduct and process rental reviews and rental increase assessments.
  • Monitor rental arrears and follow up with tenants regarding outstanding payments.
  • Coordinate maintenance requests and liaise with tenants, landlords, and contractors to ensure timely resolution.
  • Manage tenant and landlord communications via phone, email, and property management platforms.
  • Update and maintain accurate records within PropertyMe.
  • Assist with lease administration, renewals, and tenancy-related documentation.
  • Follow up on outstanding maintenance works and contractor invoices.
  • Support the Property Manager with portfolio administration and day-to-day property management tasks.
  • Ensure all documentation and communications are compliant with company policies and procedures.
  • Prepare reports and provide administrative support as required.


Key Skills:
  • 1–3 years of experience in Property Management, Real Estate Administration, Assisting Role or similar.
  • Previous experience supporting Australian residential property management is highly preferred.
  • Hands-on experience using PropertyMe is required.
  • Strong understanding of rental reviews, rental increases, arrears management, and maintenance coordination.
  • Experience liaising with tenants, landlords, and contractors.
  • Excellent verbal and written English communication skills.
  • Strong organizational skills with the ability to manage multiple tasks and priorities.
  • High attention to detail and problem-solving abilities.
  • Proficiency in Microsoft Office applications, particularly Outlook, Word, and Excel.


Qualifications:
  • Experience working with Australian real estate agencies or property management companies.
  • Knowledge of tenancy processes and property management best practices.
  • Ability to work independently in a fast-paced environment.


Technical Requirements:
  • Windows 11 operating system or MacOS 13+
  • 256GB Storage space - minimum
  • 8-16GB RAM - minimum
  • Dual Core CPU - minimum
  • Camera: HD Webcam (720p)
  • Headset: Noise canceling (preferably)
  • Internet Speed: 50 Mbps - minimum


About Us

Outsourced Pro Global Limited is a trusted outsourcing partner supporting businesses in recruitment, finance, HR, payroll, and operations. As the offshore hub for leading Australian companies, we deliver high-quality, efficient solutions through a team driven by integrity, excellence, and innovation.

At OPG, you’ll be part of a collaborative, growth-focused community. We offer meaningful careers, global exposure, and a culture that values learning, professionalism, and long-term success. Your ideas matter, your growth is supported, and your impact is real.

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